1. Needi
Scrubs FAQs
2. How can
I reach Needi Scrubs?
3. What
is your street address?
4. Where
can we send inquiries
for quotations?
5. Does
Needi Scrubs accept
Purchase orders from US
Government,
municipalities, or
Schools?
6. Is the
Needi Scrubs site
secure?
7. Why is
Needisupply.com so
safe?
8. Still
dont want to use your
credit card on the
inter net?
9. What do
I need to know about
Needi Scrubs domestic &
International terms of
sale?
10. What is
Needi Scrubs return
policy?
11. Is
there a damaged goods
policy?
12. What
are the shipping terms?
13. How Do I
know that you have
received my online
order ?
14.
How Do I know when my
online order will ship?
15.
Can I cancel my order?
16.
What is your back order
policy?
1. Needi Scrubs
FAQs
It is
our goal to provide our
customers with better
than competitive
prices, highest quality
of service and superior
quality products. We
understand that some
products can get a
little complex. Here is
where you can turn to
find answers to
frequently asked
questions . We hope
this will enable you to
put together an order
and see our company's
policies on Internet
security.
If
you do not find any
answer below to your
question, please feel
free to call customer
service at 1-877-751-
4357.
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2.How can I
reach Needi Scrubs?
Want
to talk to a real
person? (Please note:
we welcome phone
orders.) You can reach
us from 9.00am to
9.00pm Monday through
Friday PST at the
following phone
numbers. A medical
supply professional
will be more than happy
to assist you. Toll
Free in the US ( 877)
751- 4357 or ( 760)
296- 3590.Our fax
numbers are (760) 296
1309.
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3.What is your
street address?
We
are 118 miles East of
LA. Our address is:
68845 PEREZ ROAD SHITE
H-19, CATHEDRAL CITY,
CA 92234 ( BY
APPOINTMENT ONLY)
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4.Where can we
send inquiries for
quotations?
Sales
Dept:
/a>
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5.Does Needi
Scrubs accept Purchase
orders from US
Government,
municipalities, or
Schools?
Yes,
we gladly accept any
order from any of the
above entities. Simply
fax us your orders to
1- 760-296 1309.
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6.Is the Needi
Scrubs site secure?
Yes,
we are secured by a
GoDaddy.com 256bit SSL
Certificate.
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7.Why is
Neediscrubs.com so
safe?
High-
level encryption, at
256 bits, can calculate
2 to the power of 88
times as many
combinations as 40-bit
encryption. That’s over
a trillion times
stronger. A hacker with
the time, tools, and
motivation would take
years to break into a
single session. For
Further Information
Click Here
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8.Still dont want
to use your credit card
on the inter net?
No
problem. Just call our
Medical supply
professionals at 1-877-
751 4357 and they will
be glad to take your
order over the phone.
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9.What do I
need to know about
Needi Supply domestic &
International terms of
sale?
.
Visa, master card,
American express &
Discover, are gladly
accepted.
.
There is a $150.00
minimum order
requirement.
.COD shipments are
not available.
.
International orders
are paid by bank wire
transfer only.
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10. What is Needi
Scrubs return policy?
.No item (s)
after 7 days are
accepted back.
.
Items returned in
original packaging ,
unused will only be
accepted back with in
10 days of receipt.
.
No item (s) will be
accepted back with out
return authorization
number. Please be sure
to call customer
service at
1-877
751 4357 for returns.
.
Unless a product is
defective or there is
an error in shipping we
will pay the shipping
charges to & from the
customer. For non
defective products
customer is responsible
for shipping charges.
.Please refer to
your Invoice # or
customer account # when
phoning in your request
for returning
merchandise.
.Diagnostic,
resuscitation
equipment, all medical
Kits, sterilized items
, customized orders are
non returnable and non
refundable. Our
customer service reps
will be glad to assist
you with any further
questions you might
have regarding returns
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11.
Is there a damaged
goods policy?
.Yes, if you
receive a package that
you believe is damaged
we ask that you call
UPS delivery service
for an inspection of
the damaged
parcel..Please save all
boxes and packaging
materials to prove that
the goods were packed
properly. . All damage
claims must be
reported to UPS within
10 days after receipt
of merchandise. . If
you receive a shipment
via truck, you must
also follow the same
procedure by calling
the truck line that
delivered the
merchandise for an
inspection within 10
days.
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12. What are the
shipping terms?
. Our standard
shipping terms are FOB
(FREIGHT OVER BOARD)
CATHEDRAL CITY,
CALIFORNIA. Exceptions
for volume orders
apply. Most items can
be shipped from stock
with in two days after
receipt of your order.
. Where ever possible
we ship via UPS or
USPS. For emergency
orders , we will gladly
ship your orders via
UPS Air for guaranteed
delivery within one or
two working business
days. Please call by
1.00 pm EST for rush
order.
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13. How Do I know
that you have received
my online order ?
For every
order that is placed on
our site
(Neediscrubs.com) an
order confirmation is
sent to our staff
notifying them that an
order has been placed.
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14. How Do I
know when my online
order will ship?
Once your
order leaves our
warehouse you will
receive an order
confirmation email with
a tracking number that
will allow you to
instantly track your
order. Please note all
USPS surface (parcel
post) orders are non
trackable.
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15. Can I
cancel my order?
Orders are
instantly transmitted
to our warehouse for
shipment and therefore
difficult to intercept.
Customized orders
cannot be cancelled
after deposit has been
received from the
customer. In case of
cancellation NO REFUNDS
WILL BE ISSUED.
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16. What is
your back order policy?
If an
out of stock item is
back ordered. The item
will ship immediatley
upon receipt from our
supplier. In case the
item back ordered for
over 30 days you will
receive a notification
that it has been
canceled.
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